Privacy Policy
At Bobotails Brand Pet Supplies, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This policy explains how we handle your information when you visit our website, interact with us, or make a purchase.
1. Information We Collect
When you shop with us or interact with our website, we may collect the following information:
Personal Details: Name, shipping/billing address, email, and phone number.
Payment Information: Collected securely through our payment processor to complete your order.
Account & Order Details: Your order history, preferences, and communication records.
Technical Data: Your device type, browser type, IP address, and browsing behavior (via cookies).
2. How We Use Your Information
We collect and use your information only for purposes that help us serve you better, including:
Processing and delivering your orders
Sending order updates, shipping notifications, and important account information
Sharing exclusive discounts, promotions, and product updates (only if you opt-in)
Improving our website experience, products, and services
We never sell or rent your personal data to third parties.
3. How We Protect Your Data
Your data’s security is very important to us. We use industry-standard safeguards such as:
Encrypted payment gateways for secure transactions
Regular monitoring and updates to our website security systems
Limited access to your personal data (only authorized staff can view it)
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. These cookies help us:
Remember your preferences and past visits
Show relevant product recommendations and offers
Analyze website traffic to improve performance
You can disable cookies through your browser settings, but some features of our site may not work as intended.
5. Your Rights & Choices
You have the right to:
Access, update, or correct your personal information
Opt out of marketing emails at any time by clicking the “unsubscribe” link
Request deletion of your data (subject to legal and transactional requirements)
To exercise these rights, email us at support@bobotails.com
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will post the updated version on our website and notify you if the changes are significant.